Frequently Asked Questions

Answers at Your Fingertips.
Quick Insights for Clients and Candidates.

We've compiled this list of frequently asked questions to provide quick answers for both our company clients seeking top talent and candidates exploring new career opportunities. Our goal at Coleman Search Group is to be a trusted partner in your search, and we hope the answers below will help clarify our process, expertise, and commitment to your success. We look forward to partnering with you.


For Companies

"How quickly can you present qualified candidates?"

Timelines vary depending on the role, but in most searches we are able to present a curated shortlist of highly qualified candidates within days to 2–3 weeks.

"Do you only provide active candidates, or do you target passive talent as well?"

Coleman Search Group specializes in identifying and engaging with passive candidates — professionals who are not actively on the job market but are open to the right opportunity. This gives our clients access to top talent that competitors can’t easily reach.

"How do you ensure candidates are the right cultural fit?"

Beyond technical expertise, Coleman Search Group invests time in understanding each client’s culture, leadership style, and team dynamics. Our vetting process includes in-depth interviews and assessments to align both skillset and cultural compatibility.

"Do you assist with diversity recruiting?"

Coleman Search Group is committed to presenting a balanced slate of candidates whenever possible. We ensure our clients receive talented, forward-thinking candidates with the skills, competencies and attributes to be successful.

"Can you help with multiple hires or building a team?"

Absolutely. In addition to single placements, we support companies in scaling their teams by managing multi-role or department-wide searches.

"What makes your firm different from other recruiters in the insurance industry?"

Coleman Search Group possesses over 40 years of insurance knowledge, relationships and expertise making us the industry experts when it comes to identifying, advising, attracting, screening, and placing talent.

"Do you specialize in commercial insurance only?"

Coleman Search Group has specialized in commercial insurance and surety for over 15 years.

"What is your success rate?"

Coleman Search Group has achieved an 87% fill rate inclusive of all searches received since 2009, with 97% of hires exceeding their guarantee period.

"How deep is your candidate network in underwriting and claims?"

Coleman Search Group has a robust proprietary database of more than 10,000 insurance underwriters and claims candidates.

“What level of roles do you support?” OR “Have you filled executive and leadership roles?”

Known as a white glove executive search firm, Coleman Search Group has expanded its scope of work in recent years to fill varying levels of roles from front-line professionals to C-suite leaders.

"What types of roles do you fill?"

Coleman Search Group is an insurance industry focused recruiting firm that fills Underwriting, Business Development, Claims, Operations, and IT roles.

"Do you recruit nationally or focus on specific regions?"

Coleman Search Group has a national footprint, with deep pipelines in all major US cities.

"What is your process for sourcing and vetting candidates?"

Coleman Search Group implements a hybrid search approach combining referrals, networking, and proactive outreach to identify passive, top-performing candidates that you otherwise wouldn’t engage with. By leveraging more than 25 years of recruiting experience and over 40 years of insurance knowledge we’ve created a best-in-class process that yields results!

"What types of companies have you worked with?"

Coleman Search Group has been trusted by more than 35 admired and respected insurance companies, brokers, MGAs/MGUs, and TPAs resulting in hundreds of successful hires.

"How do your fees and terms work?"

Coleman Search Group offers multiple fee structures based on the search type and difficulty, with Guarantees ranging from 60-365 days. Whether it’s a Retained, Exclusive, or Priority search, we have proprietary methodology to drill down and determine the difficulty of the search and establish a fair fee accordingly.

 


For Candidates

"Does Coleman Search Group work directly with candidates, or only companies?"

Yes. Coleman Search Group works directly with candidates. While insurance companies contract with us to locate candidates, we cultivate and invest in direct, long-term relationships with candidates. We take the time to understand your career goals and keep you in mind for the right opportunities as they arise.

"Will my search be kept confidential?"

Yes. Candidate confidentiality is a cornerstone of our process. We never share your information with a company without your prior consent.

"Do you only work with senior executives?"

No. While we have a strong track record in executive search, we also place mid-level and front-line professionals across underwriting, claims, and other insurance functions.

"Do I need to pay a fee to work with you?"

No. Candidates never pay a fee to Coleman Search Group. Our services are paid for by the hiring company.

"What advice do you give candidates during the hiring process?"

We guide candidates on resume presentation, interview preparation, and offer negotiation — ensuring you put your best foot forward throughout the process and have enough information to make an informed career decision.

"If I’m not selected, will I hear back from you?"

Yes. We prioritize communication and transparency. Even if you are not chosen for a particular role, we’ll keep you informed and in consideration for future opportunities.


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Coleman Search Group